Systems Talk

Incident reviews that change something

Name: Incident reviews that change something
Start: 2027-05-21T11:00:00+02:00
End: 2027-05-21T11:45:00+02:00
Location: Main Hall, The Foundry Hall

Most post-incident documents are filed and forgotten. Kasper presents a lightweight review format where every finding must end in a change with an owner and a date, and what happened to the incident rate afterwards.

Includes a free template and a few phrases to retire from your reviews.

SRE
Process

Speaker

Kasper Idowu

Reliability Lead, Mossgrid

Kasper runs incident reviews for a payments platform and has read, by his own estimate, a thousand post-incident documents. He prefers the ones that are short.