Questions we are often asked

Use the online booking page, call us on +1 555-0148 or drop in. In the demo, the booking page is a front-end preview and does not send anything.

Yes. You can pick a dentist or hygienist, or choose first available and we will match you with whoever is free soonest.

Please let us know at least 24 hours before so someone else can use the slot. Call or reply to your confirmation message.

Yes, from their first tooth. Dr. Lena Haas looks after our youngest patients.

A photo ID, a list of any medicines you take, and any recent dental X-rays or letters if you have them. See the new patients page for the full list.

About 45 minutes, to give us time to talk, examine and explain. We will tell you if a different length is needed.

Our entrance and ground-floor treatment rooms are step-free, and we have an accessible toilet. Tell us if you need anything else.

No. We only take them when they will help us make a decision, and we always explain why.

Yes. You get a written plan with prices before any treatment starts, and we do not change it without talking to you first.

Yes, for larger treatment, including interest-free instalments over six months and longer-term finance. See the pricing page.

Placeholder: describe which insurers or schemes you work with. We will give you the paperwork needed to claim.

Examination, imaging and the treatment itself, plus any scheduled reviews. Anything optional is listed separately.

Absolutely. We can slow down, explain everything first, agree a stop signal and take breaks. Many of our patients started out exactly like you.

Of course. A friend or relative is welcome in the room, if you would like them there.

Some treatments can be carried out with sedation. Ask us at your first visit and we will explain the options and who they are suitable for.