Review lane gets deadlines and escalation
Documents waiting in review can now carry a deadline. Set a service-level target per workflow, and Tessera shows the time left on every card, sorts the queue by urgency, and escalates to a named backup reviewer when a document is within 20 percent of its limit.
- New deadline setting on each workflow, in hours or business hours.
- Escalation notifications by email or webhook (
document.review_overdue). - The review queue remembers your filters between sessions.