Helpdesk and Customer Support Dashboard Template

A helpdesk lives in its inbox. Relay has the three-pane layout support teams expect, a queue, the conversation and the customer, across email, chat, social and web form, with saved views, bulk actions, internal notes, @mentions, a collision indicator and live SLA countdowns on every ticket.

Around the inbox sit macros with variables and a live preview, a Markdown knowledge base, a when, if, then automation builder, editable SLA policies, team coverage, and CSAT and reports with CSV export. It is a front-end template over seeded data, ready to connect to your ticket API.